Shipping Policy

At Bint e Qaiser, we are committed to delivering your orders safely, quickly, and reliably. We carefully pack every order before handing it over to our trusted courier partners.

Order Processing

• Orders are processed within 1–2 business days after confirmation.

• Orders placed on weekends or public holidays will be processed on the next working day.

• Customers may receive an order confirmation through phone, WhatsApp, SMS, or email.

Delivery Time

• Delivery across Pakistan usually takes 2–5 business days.

• Delivery to remote areas may take a little longer.

• Delivery times may vary due to weather, public holidays, courier delays, or other unforeseen circumstances.

Shipping Charges

• Shipping charges, if applicable, will be displayed at checkout or communicated before order confirmation.

• Any special delivery charges for remote areas will be communicated to the customer in advance.

Cash on Delivery

We offer Cash on Delivery (COD) on eligible orders across Pakistan. Customers can pay the order amount directly to the courier at the time of delivery.

Order Tracking

Once your order has been dispatched, tracking details may be shared with you through SMS, WhatsApp, or email, where available.

Delivery Issues

If your parcel arrives damaged, opened, or with missing items, please contact Bint e Qaiser Customer Support as soon as possible. We recommend checking the parcel at the time of delivery whenever possible.

Incorrect Address or Contact Information

Customers are responsible for providing the correct name, phone number, and complete delivery address. Bint e Qaiser will not be responsible for delays caused by incorrect or incomplete information.

Failed Delivery

If a delivery attempt is unsuccessful because the customer is unavailable or cannot be contacted, the courier may make another delivery attempt. Additional charges may apply in certain cases.

Contact Us

For questions regarding your order or delivery, please contact our customer support team. We are always happy to assist you.

Thank you for shopping with Bint e Qaiser.